Skip to main content
Logo of GPL Procurement Excellence Network

An initiative of the Harvard Kennedy School Government Performance Lab


Elevating Vendor Insights to Improve Procurement Processes and Attract More Suppliers



| 2:00 pm

- 3:30 pm


When vendors have positive experiences engaging with government, government delivers better results. Understanding vendor pain points is a core strategy in improving procurement operations and in attracting a larger, more diverse group of suppliers.

Join the Procurement Excellence Network (PEN) for a training on best practices for designing, distributing, and analyzing data from vendor surveys. The session will cover designing surveys that are free of bias, lower the burden of vendor participation, and set procurement teams up for success in analyzing survey responses.

We will provide take-home tangible tools and examples to aid participants in launching their own vendor survey (e.g., template questions, sample outreach emails, and analysis plans).