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Logo of GPL Procurement Excellence Network

An initiative of the Harvard Kennedy School Government Performance Lab


Training: Actively Managing Contracts to Improve Results



| 2:00 pm

- 3:00 pm


Actively managing contracts is a crucial technique that helps your government improve the quality of goods it procures and services it provides to residents. Without strong contract management practices, you could see poor-quality service, missed deadlines, unfulfilled deliverables, or unspent sums. This training provided strategies to help you apply contract management techniques appropriately for different types of contracts, as well as new ways of working collaboratively with your vendors, understand strategies for shifting your contract management approach from one that’s compliance-oriented to one centered on improved performance.

This event was designed specifically for cities participating in the What Works Cities initiative and provided ideas and assistance in helping cities to achieve the certification criterion: RDC 5: Using Data to Manage Contracts and Improve Outcomes and Performance.