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Logo of GPL Procurement Excellence Network

An initiative of the Harvard Kennedy School Government Performance Lab


Training: Goals, Metrics, and Key Performance Indicators



| 2:00 pm

- 3:00 pm


Procurement data is foundational to running an efficient, effective, proactive, and strategic procurement shop. If you aspire to make the procurement process faster, work with more diverse firms, leverage procurement as a strategic function, or use procurement to advance your government's economic development or social impact goals, you need to track Key Performance Indicators (KPIs) and setting goals based on these metrics. In this training, governments learned about KPIs commonly used by procurement offices and how to use them to elevate challenges and opportunities to your leaders. They also heard about real examples of using goals and metrics to make change in state and local governments.