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An initiative of the Harvard Kennedy School Government Performance Lab

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What Is Procurement Excellence?

How-to Guide: What Is Procurement Excellence?

Many of the most important functions of state and local government – from building roads to sheltering the unhoused – involve contracting for goods and services supplied by the private sector. Increasing the effectiveness of procurement is therefore a crucial component of improving governments’ overall performance, especially when it comes to fostering better results for residents and addressing inequities in who benefits from contracted services and programs. 

This document provides an overview of our framework for procurement excellence and shares examples of how state and local governments have transformed their procurement systems to be more efficient, fair, results-driven, equitable, and strategic. As we walk you through each pillar in our framework, you will see highlighted strategies your government can implement and view examples of how the Government Performance Lab has partnered with cities, counties, and states to implement these strategies and produce transformative results.